Diversity, equity and inclusion

We believe diversity, equity and inclusion (DEI) is essential to building better futures – for our colleagues, clients and communities.

Meet the team
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Why does diversity, equity and inclusion matter?

Because better outcomes start with better decisions. When people feel welcomed and valued, we get broader thinking, stronger teams and results that last for our clients. When markets are more inclusive, pensions become fairer and retirement more secure. And when we use our voice for positive change, we help our industry move forward.

Our clients deserve exceptional service from trusted advisers and innovative solutions that help them create better futures. Delivering this means creating an environment where colleagues with different perspectives, skills and experiences are welcomed and feel included, listened to and valued, and have equal opportunity to develop and progress.

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Our mission

At Hymans Robertson, we want DEI to be embedded in how we think and work, and to be part of the impact we aim to have on our clients, colleagues and society. Our vision is to build an inclusive and equitable environment where our colleagues can thrive, enabling exceptional and innovative service for our clients and supporting our communities through collective progress.

We strive to embed equity into everyday decisions. That means designing accessible experiences, removing barriers and acting on data rather than assumptions. It means learning from one another through open conversation and practical tools. And it means holding ourselves to account with clear objectives, honest reporting and continuous improvement. We’re always learning: we may make mistakes, but they help us grow. 

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Equity creates an environment that benefits everyone

We start with equity because diversity and inclusion work best when support is tailored to meet individuals’ needs. 

Equity creates an environment that benefits everyone. Our people thrive in rewarding careers, our clients benefit from long-term relationships and excellent outcomes, and our communities flourish. 

Our culture of inclusion builds belonging, so people feel heard, valued and able to do their best work. This then supports and empowers our people to develop rewarding careers. 

As equity and inclusion grow stronger, the full benefit of cognitive diversity comes through:  different perspectives that strengthen decisions and outcomes. We’re committed to continuous progress.

Our commitment

DEI is everyone’s responsibility.

Diversity, equity and inclusion is a longstanding priority for Hymans Robertson. It is recognised as a strategic imperative, embedded within our business operations and long‑term objectives, with oversight from our Management and Oversight Boards. 

We promote the integration of DEI objectives into personal development plans across our business, supported by business leads and leadership workshops to review impact and raise our ambitions. 

We encourage our people to understand and acknowledge the experience of others, providing learning experiences and growing a community of active allies to support an inclusive environment. We will all make mistakes in this area, but we want to create an environment where people feel safe to try. 

Our leaders champion DEI and lead by example, so it’s not just a policy but a lived practice. They encourage curiosity and learning, have DEI-specific priorities and actively advocate for DEI externally through personal and professional networks. 

We work in partnership with organisations that educate and support us to progress our DEI ambitions. We are continually learning, and our partnerships provide up to date advice focused on maximising the impact we can make for our colleagues, and in turn, clients and communities.

They help us connect with diverse talent, assess our progress and plan for the future, with a focus on intersectionality for the greatest impact.

Our external partnerships link closely with our internal community groups. These groups provide social and support spaces for their communities, celebrating our people, opening up conversation and supporting day-to-day inclusion, to help make sure every voice is heard. Each group has a partner sponsor to support their progress.

Our external partnerships also provide benchmarking and accreditations that help us understand where we are and what we need to do next. We choose not to pursue every accreditation every year, so we can focus time and energy on feedback, learning and progress, not just updated badges. 

Diversity of identity brings diversity of experience and contributes to diverse thinking in our teams. As we continue to build an equitable and inclusive culture for our colleagues, we expect to see our workforce increasingly reflect the diversity of the UK working population and the clients we serve. 

Our representation ambitions help us understand where progress is happening and where barriers might still exist. They guide our efforts but don’t define them. DEI is ultimately about building a culture where everyone has equity of opportunity, not about meeting numbers. We set ten-year representation ambitions in 2019 and met them four years early for the whole firm. We now have new ambitions for the decade ahead, based on more recent UK population data.

Representation is not the goal in itself, but it’s a meaningful signal that our culture is enabling people from all backgrounds to thrive.

Ambitions by 2035 include:

  • Increasing representation across focus areas of disability (including neurodiversity), gender, LGBTQ+, social progression and underrepresented ethnic groups to better reflect UK population in our office locations;
  • Halve gender pay gap by 2029 from 2017 levels; publish data and action plans relating to ethnicity and disability pay gaps;
  • Improve diversity of leadership representation and visible senior role models from different backgrounds to promote inclusion and belonging.

More information on our progress is reported annually in our Impact report.

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We look across all of the employee lifecycle from attraction, recruitment and induction to development and progression, to identify where barriers or biases may exist that can be alleviated to support our DEI progress. Examples of current and recent initiatives, including those based on feedback from our external DEI expert partners, are:

  • Promoting accessibility standards for events, meetings and learning
  • Refreshing inclusive recruitment (diverse candidate pools, reviewing role criteria, accessibility needs, internal recruitment)
  • Refreshing DEI mandatory learning to understand lived experience and provide practical tips
  • Supporting our leaders to be exemplary role models
  • Strengthening race equity and leadership focus
  • Building practical allyship capability
  • Using intersectional insight to prioritise the actions with greatest impact
  • Mentors supporting progression
  • Strengthening sponsorship and feedback loops between community groups and senior leaders

Shaping a fairer pensions system - we set out practical proposals to make pensions more inclusive in The untapped potential of pensions and brought the debate into Parliament through an April 2025 roundtable at the House of Lords.

Tackling retirement adequacy - we launched a three-year adequacy project to give employers tools and strategies to improve outcomes for their people.

Addressing gender gaps in the LGPS - we contributed analysis and guidance on the gender pensions gap, including sector-first member insights and practical engagement steps, to help funds improve long term outcomes.

Partnerships and advocacy - we became signatories to the Asset Owner Diversity Charter (AODC) and amplified standards and accountability across investment through our podcast discussion with the AODC CoChair.

Navigating anti DEI headwinds - our Responsible Investment team set out actions investors can take to address the DEI backlash and align stewardship with expectations.

Progressing our DEI ambitions is a strategic priority, sponsored by our Board and senior leadership. Whilst our core DEI team has responsibility for the implementation of our strategy, creating an inclusive environment for colleagues and clients is a shared responsibility for everyone at Hymans. Every day we strive to embed equity and inclusion in everything we do.

Whether you’re a current or potential client, partner or colleague, we’d love to work with you. Explore our DEI insights, join our events, or connect with our team to learn more about how equity can improve outcomes, for people and for pensions. 

We’re proud of the progress we’ve made in DEI, and we’re committed to going further. We focus on outcomes people can see and feel. Together, we’re building an environment where our people and clients thrive; and a pensions and investment system that works for more people.
Lorna Tonner
Lorna Tonner Head of Diversity, Equity & Inclusion

Awards and accreditations