Overview
Donna is the Head of Member Experience within Risk Transfer and Wind-up for Hymans Robertson, where she leads the development and delivery of member experience to ensure that schemes are equipped to place members’ needs at the heart of their decision-making throughout their risk transfer project.
She is also a senior member of Hymans’ Buy-out and wind-up transition services team where she works with Trustees and Sponsors to help them prepare for, and subsequently wind up, their schemes efficiently. She has also been a scheme actuary since 2015 and has focused her portfolio to support those schemes who are looking to buyout and wind-up.
Donna has close to 20-years’ experience advising clients on a range of issues including funding strategies, bulk transfers, benefit design, DC with GMP underpins, GMP equalisation, risk transfer and scheme wind up. She also spent several years specialising in member options and support – a role in which she supported schemes through implementation of an IFA, ETVs, bulk PIE, GMP conversion and PIE / BPO at retirement. Member experience and support continues to be her passion.