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Product Development

Karen Brolly

Key Contact

Karen Brolly, Head of Products

View profile

Coming up with new ideas can be easy.

 But you want to make them work, and continue to work, for the customer. However, doing this in a tough and ever changing regulatory environment is more difficult. But we like a challenge.

Meeting customer needs

At the heart of what people need is often a product, and your priority is to make these products attractive and fair for your customers.

Customer needs are ever-changing, and so is the landscape, so what seemed the right thing yesterday is not always the right thing today. Not only that, but it’s also important to ensure products are capital efficient, sometimes through appropriate reinsurance arrangements, to meet long term profitability.

We know how to make new products work in a tough regulatory environment and would love to work with you to conceive, develop and launch new retirement, savings and protection products. Our Product Development team can also help you review your existing products to ensure they remain appropriate in the ever-changing environment.

The key to a success is often not just about the product itself, but the full customer journey and how customers engage with the product. So ensuring that you have the right tools in place for new and existing products to engage and meet the demands of increasingly digital savvy customers has never been more important – you can learn more about our range of innovative digital tools & APIs here

Hymans Robertson played a major role in the proposition development, including product design, pricing and reinsurance procurement, as well as having an active role in the leadership team.

Jerry Toher - CEO Consumer Division, Royal London

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Implications for life insurer products and customers

Replay our second Hot Topics in Life Insurance webinar to hear about the potential implications of COVID-19 for life insurer products and customers. As COVID-19 continues to impact societies around the world, we take a look at the specific implications for life insurer products and customers today, and in the future.

Listen to the webinar

Improving outcomes for vulnerable customers

Improving outcomes for vulnerable customers

In this whitepaper we reflect on recent guidance regarding vulnerable customers with particular emphasis on the impacts that we expect in the life insurance industry.

Download full report

Key team members

Find a team member

Richard Purcell

Insurance Innovation Lead

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Fyona Murphy

Consultant

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Fiona Fan

Consultant

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Kirsten Wilkie

Consultant

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Recent award wins

Actuarial team of the year

Actuarial team of the year

Longevity / mortality consultant of the year

Longevity / mortality consultant of the year

Production Innovation

Production Innovation

Investment consultancy of the year

Investment consultancy of the year

Investment consultant of the year

Investment consultant of the year

Get in touch

If you would like to find out more please don't hesitate to contact Karen.

Get in touch

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Newsflash - FCA issues guidance on product value and coronavirus

Publications 04 Jun 2020

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