GO™ For Investment Pathways
Delivering a simple and robust Investment Pathways customer experience for your business
From February 2021, the FCA’s investment pathways rules will come into force. Under the new initiative, providers must offer consumers entering drawdown with four options on how they might use their pot with a suitable investment strategy for each one.
How we can help
Providers must ensure non-advised customers entering drawdown are presented with their options in relation to investment pathways, including the suitability of each option to meet their needs, the charges and the investment strategy. Ensuring customers understand these will be paramount to delivering good customer outcomes.
Our GO™ for Investment Pathways tool can provide:
- Tailored strategic asset allocations for each of the pathways to meet the needs of your customers
- A simple and intuitive digital engagement tool for customers to review and select their investment pathway
As well as managing the customer experience, our GO for Investment Pathways tool captures and plays back essential data to support the governance oversight of your Independent Governance Committee or Governance Advisory Arrangement.
Benefits of the GO for Investment Pathways tool
- Replace or supplement paper and telephone based Pathways support with a richer customer experience and clear audit trail.
- Flexible implementation as a stand alone tool or seamlessly integrated into your existing customer journey.
- Personalised view on each investment pathway option and what it will mean to a customer in terms of their own retirement income.
- Individual longevity forecasting based on key customer metrics.
- Guidance on sustainable drawdown rates enabling people to make more effective decisions.
- Robust and insightful management information, helping your governance bodies ensure compliance with the FCA regulations for investment pathways.
With our approach, you can go beyond just compliance with the FCA requirements for investment pathways and create a market leading solution that engages customers to make more informed decisions.
GO™ for Investment Pathways
See for yourself how GO for Investment Pathways can enable your customers to build and tailor their user experience. Contact us today to arrange a demo.
Fixing the unfixable?
In this webinar replay Paul Waters and Heather Meighan discuss about what can be done now to deliver on the FCA's retirement challenge.
If you would like to find out more please don't hesitate to contact Paul.