Digital Wealth
Guided Outcomes®
The leading goals-based investment provider
Our digital wealth services help savers achieve their goals. For example, securing an adequate income for retirement or delivering sustainable income in later life.
Powered by the multi-award winning Guided Outcomes, we do this by bringing together a unique combination of capabilities, including:
- Personalised data insights (longevity and savings data from over 3 million people)
- Investment expertise alongside robust actuarial modelling
- Engaging and intuitive digital customer experience
How does Guided Outcomes work
We deliver better customer outcomes through identifying optimal combinations of the three key determinants of success, or ‘levers’. These are:
- Investments
- Cashflow
- Duration
We proactively suggest realistic goals, show a plan for how to reach these, and keep that plan on track through ongoing engagement and tracking, making adjustments to the ‘levers’ when required.
How Guided Outcomes could work in practice
Our clients
Our goal based solutions are used by leading UK blue-chip employers and financial services firms, as they look to improve outcomes for customers and employees.
The world’s largest building society, is the latest blue-chip employer to adopt our award-winning Guided Outcomes technology.
With a significant number of their 2,500 defined contribution members likely to miss out on a comfortable retirement, ScottishPower wanted to help their people get back on track. To find out more read our case study.
Digital wealth accumulation
For those looking to support savings, from financial services providers through to employers providing Defined Contribution (DC) pensions.
Our Guided Outcomes suite of accumulation solutions helps:
- Establish clear, intuitive plans targeting individual’s retirement income goals
- Individuals better understand the optimal investment approach that best corresponds to their goals.
- Communicate with and guide savers to a better future on an ongoing basis. Those individuals that are unlikely to reach their goals are pro-actively given guidance to get them back ‘on track’. Education and decision-making prompts are part of the solution.
It’s an approach that’s worked for almost 1 million DC savers in accumulation.
Digital wealth drawdown
Guided Outcomes in drawdown offers a new goal based drawdown solution for the UK advised marketplace.
How Guided Outcomes supports the advisory and customer engagement process:
- Helps advisers to set up robust drawdown plans as part of the advisory process
- Facilitates ongoing engagement throughout an individuals’ retirement, providing a framework for annual adviser reviews and tracking progress versus goals
- Drawdown plans remain flexible – to reflect market movements or evolving spending patterns, health and changing goals of individuals
Case Study: Guided Outcomes for Scottish Power
With a significant number of their 2,500 defined contribution members likely to miss out on a comfortable retirement, ScottishPower wanted to help their people get back on track.
Our simple red, amber and green ratings helped members understand their pensions more clearly.
Just one month after launch, 10% had increased their contributions – and many more had decided to change their retirement age.