DB Pensions Administration
We offer scheme members the best possible experience, however they choose to interact with us.
You can rest assured your members will receive the right benefits at the right time, all through our cost-effective, transparent and high quality service.
Why work with us
We ensure you and your members receive the highest quality service. You’ll benefit from:
- A personal touch - delivered by onshore, experienced pensions administration professionals.
- State-of-the-art technology – providing accurate, cost-effective and transparent service delivery.
- Our continued investment – we continually improve our service to meet clients’ objectives now, and in the future.
- Pensions Administration Standards Association (PASA) accreditation – the only member-focused accreditation in the industry.
Helping you navigate the complexities
Administering DB pensions is more complex than ever before. Post Freedom and Choice, schemes are having to handle increasing numbers of transfer value quotation requests, while also having to grapple with challenges like GMP equalisation. There’s also an increasing focus on data quality, with the rise of risk transfer transactions and data transparency initiatives such as the pensions dashboard.
Against this backdrop, members’ expectations are also changing. DB members are faced with complex decisions they never expected to make, nor in many cases are they equipped to make. Coupled with this, the way in which people engage with information is changing, with seamless and intuitive online services becoming the norm. Increasingly members will expect the same from managing their retirement options.
We help our clients manage these challenges seamlessly and cost-effectively, all while their members are receiving the best possible experience.
Learn more about PRISM
Our newly upgraded and secure digital access portal, PRISM, allows you to offer your members a fully digital, self-service option to manage their pension 24/7.
A better future for pensions administration
We recently brought together a panel of experts to discuss the future of digitalisation in pensions administration. The discussion focused on three areas: how members' needs are changing, what 'better' looks like, and how we can get there. Key themes to emerge from the session centred around data quality, member uptake and provider capability. Watch the replay now.
PASA accreditation sets itself apart from other accreditations and kitemarks in the industry by being the only one that is member focused and the only one to measure the member experience. It means that what an organisation says is happening, is actually happening.
To undertake it an organisation must be determined, and confident, that they would meet the highest of standards. To achieve PASA accreditation you have to be genuinely outstanding, it is with great pleasure we are able to acknowledge Hymans Robertson in that bracket.
Fergus Clarke
Director of PASA and Deputy Chair of the Standards and Accreditation Committee
Award-winning advice
2020 Pensions Expert - Actuarial consultant of the year
2018 PIPA - Investment consultant of the year
2017 PIPA - Actuarial consultant of the year
2017 Professional Pensions - Investment consultant of the year
PASA Accredited Member