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Defined Contribution Engagement

Excellent engagement and communication results in a truly effective and successful DC scheme. We offer innovative, award winning solutions to help engage your members with their pension.

To get DC scheme members engaged with their retirement plans, and ensure better outcomes, trustees and employers need to develop a communication and engagement strategy that is consistent, results driven, reacts to member feedback and most importantly, is genuinely engaging. We’ll help you develop, review and create an effective communication and engagement strategy to ensure members are fully aware and appreciate the scheme on offer, and ultimately increase their success of retiring when they want to, with enough money to do so.

How we can help

Our proven track record of experience, built over decades of working with pension scheme members, helps us understand the problems faced by trustees and employers in engaging and communicating with members. From a review of your current strategy, implementing our award winning digital tools, evidencing the success of your strategy or improving the Return on Investment (ROI) of your provider spend, we are able to provide a variety of solutions that meet your challenges.

Contact us to find out how we can help you, or read on to learn more about our engagement and communication services.

Are your members on track to retire well? 

Employees have an expectation that their employer is providing a pension (with suitable levels of contribution rates) to ensure they have a comfortable retirement. Allow us to help you shift this control back to the employee. Make them feel empowered to make the right pensions decisions. Our Guided Outcomes (GOTM) digital tools allow your members to adopt a target income at retirement and work toward meeting this.

Find out more

Improving ROI of provider spend

We are not a pensions provider and can therefore provide independent, informed insights into what your provider has to offer in the communications and engagement space. We are very close to the main pension providers, always keeping up to date with what they offer. Let us help you, and your members, take full advantage of what your provider has to offer in this space.

Featured Insights

As part of our 100th Birthday celebrations we are focusing on the key themes that can help build a better future. In our podcast mini-series Greer Flanagan focuses on encouraging pension saving to build better financial futures. In her blog she also shares 10 top tips for engaging with members. Find out more below.

Insights

See all Insights
Podcasts
Encouraging Pension Saving (Part 3)
06 May 2021
Blogs
10 tips for helping members save more for their retirement
26 May 2021

Find out more

We've shared some of our most frequently asked questions below. We're always happy to help so if you have any questions please get in touch.

How do your strategies stack up?

Wondering how good your strategy is? Let us review your strategy and identify areas which really work, and those which could work better. Don’t have a strategy? Let us help you put one in place.

What are your members saying?

Seeking member feedback is crucial when setting and refining communication and engagement strategies and is required if you are a trust based scheme. Our feedback tool allows this to be gathered with ease all whilst producing effective MI and suggested actions to improve your strategies.

How can we evidence the success of our strategy?

Measuring how successful your strategy is can be tricky, but with our Engagement report you will have access to an Engagement Score highlighting how effective your strategy is, along with top tips on how to increase engagement and ultimately increase your score.

Award-winning advice

2021 WSB - Pension consultant of the year

2021 WSB - Pension consultant of the year

2020 Pensions Expert - Employee Benefits consultant of the year

2020 Pensions Expert - Employee Benefits consultant of the year

2019 Professional Pensions - UK DC consultancy of the year

2019 Professional Pensions - UK DC consultancy of the year

2019 Scottish Financial Technology Awards - Product innovation

2019 Scottish Financial Technology Awards - Product innovation

2018 Pensions Insight - DC consultancy of the year

2018 Pensions Insight - DC consultancy of the year

Get in touch

If you would like to find out more please don't hesitate to contact Kirsty

Contact Kirsty

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