Publication

TR19/3: Review of fair treatment of with-profits policyholders

20 Feb 2020

Reflecting on a recent significant regulatory release, Dan Diggins, our new Head of Regulated Roles, shares his thoughts on the FCA’s Thematic Review 19/3.

The FCA’s Thematic Review into With-Profits was published on 25 April 2019. It identified areas of good practice and areas requiring improvement with an expectation that firms work to improve customer outcomes. The table below outlines some areas of focus, key findings, potential activity for insurers and how Hymans Robertson can support you.

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“We expect with-profits operators to use this review to improve how they work, and in turn to improve outcomes for customers.” para 1.7 TR19/3 - FCA

Hymans Robertson has a wealth of risk and capital experience, particularly in management of With-Profits business with a focus on customer outcomes. Our consultants would be delighted to support you. If you would like more information, please get in touch.

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